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New Missing Credit

In order to securely and quickly allocate the funds, our team, which takes care of Missing Credit issues, checks the unallocated funds’ account. If the money has arrived, we immediately transfer it to you.

If, for any reason, the team is unable to track and determine the funds indicated in the Missing Credit Report, we annul the Report in a week time, and inform you about the inability to trace the money. In this case, you will have to resolve the issue with your sender, by gaining evidence that the funds were actually transferred. Such evidence could be presented by a SWIFT /MT103 verification message for international wire transfers from the sending bank. The next step after you receive the message, is attaching it to the Missing Credit Report, and resubmitting it.

Attach a file for additional reference (must not exceed 4MB)

info@satchelpay.com

+370 5214 1818

Head office

A. Goštauto g. 40,
Vilnius, LT-03163,
Lithuania

SatchelPay UAB (reg Nr. 304628112) is licensed by the Supervision Service Department of the central Bank of Lithuania and granted electronic money institution licence Nr. 28, with a payment system participant code Nr. 30600, that conducts business under the laws of the Republic of Lithuania, according to the EU Directive (2009/110/EC) and Directive (EU) 2015/2366 on EU-wide payment services. SatchelPay UAB is allowed to render financial services in the following countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

info@satchelpay.com

+370 5214 1818


Head office

A. Goštauto g. 40,
Vilnius, LT-03163,
Lithuania







SatchelPay UAB (reg Nr. 304628112) is licensed by the Supervision Service Department of the central Bank of Lithuania and granted electronic money institution licence Nr. 28, with a payment system participant code Nr. 30600, that conducts business under the laws of the Republic of Lithuania, according to the EU Directive (2009/110/EC) and Directive (EU) 2015/2366 on EU-wide payment services. SatchelPay UAB is allowed to render financial services in the following countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.